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Refund and Return Policy for FishermanMumbai.com

Contact Information:

1. Refund Policy

Eligibility for Refund:

  • Refunds are applicable only if the product delivered is damaged, spoiled, or not as described.
  • To be eligible for a refund, you must notify us within 24 hours of delivery.

How to Request a Refund:

  • Contact our customer service team at +91 9004095563 or email us at enquiry@fishermanmumbai.com with your order details and the reason for the refund request.
  • Provide photographic evidence of the damaged or incorrect product.

Processing Refunds:

  • Once your refund request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

2. Return Policy

Eligibility for Return:

  • Returns are accepted only if the product is damaged, spoiled, or not as described upon delivery.
  • To be eligible for a return, you must contact us within 24 hours of receiving the product.

How to Request a Return:

  • Contact our customer service team at +91 9004095563 or email us at enquiry@fishermanmumbai.com with your order details and the reason for the return request.
  • Provide photographic evidence of the damaged or incorrect product.

Return Process:

  • Our team will arrange a pickup of the product from your location.
  • Once the returned item is received and inspected, we will send you an email to notify you of the approval or rejection of your return.
  • If approved, you will be offered a replacement product or a full refund as per your preference.

Non-Returnable Items:

  • Certain perishable goods cannot be returned, such as items that have been partially consumed or products that are not in their original condition.

Important Notes:

  • Ensure the product is stored properly until pickup to avoid further spoilage.
  • Please retain the original packaging until the return process is completed.

For any questions or concerns regarding our Refund and Return Policy, please contact us at +91 9004095563 or email us at enquiry@fishermanmumbai.com. Your satisfaction is our priority.

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