Shipping Policy for FishermanMumbai.com
Effective Date: 3 June 2024
At FishermanMumbai.com, we are committed to providing you with the freshest meats and ensuring that your order arrives in perfect condition. This Shipping Policy outlines how we handle shipping and delivery of your orders.
Contact Information:
1. Shipping Locations
We currently offer shipping within Mumbai and select nearby areas. Please enter your delivery address at checkout to confirm if we deliver to your location.
2. Shipping Fees
Shipping fees are calculated based on your delivery address and the weight of your order. The shipping cost will be displayed at checkout before you complete your purchase.
3. Delivery Timeframes
We strive to deliver your order as quickly as possible. Our standard delivery times are as follows:
- Same-Day Delivery: Orders placed before 12:00 PM will be delivered on the same day.
- Next-Day Delivery: Orders placed after 12:00 PM will be delivered the next day.
Please note that delivery times may vary based on your location, order volume, and external factors beyond our control, such as weather conditions or transportation delays.
4. Order Processing
- Order Confirmation: Once you place an order, you will receive an order confirmation email with your order details.
- Order Fulfillment: We will begin processing your order immediately after it is confirmed. You will receive a notification when your order is out for delivery.
5. Delivery Conditions
- Delivery Address: Please ensure that the delivery address provided is accurate and complete. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
- Recipient Availability: Please ensure someone is available to receive the order at the delivery address. If no one is available, our delivery personnel will contact you to reschedule the delivery. Additional fees may apply for rescheduled deliveries.
- Delivery Instructions: If you have any specific delivery instructions, please include them in the “Order Notes” section at checkout.
6. Freshness Guarantee
We guarantee that your order will arrive fresh and in perfect condition. If you receive a damaged or spoiled product, please contact us within 24 hours of delivery at +91 9004095563 or email us at enquiry@fishermanmumbai.com. We will arrange for a replacement or a refund, as per our Refund and Return Policy.
7. Changes to This Shipping Policy
We may update this Shipping Policy from time to time. We will notify you of any changes by posting the new Shipping Policy on this page. Changes are effective immediately upon posting.
8. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
Thank you for choosing FishermanMumbai.com. We look forward to serving you with the freshest meats delivered straight to your doorstep.
